"From the first meeting with Tracy, she displayed a calm confidence combined with a fact-based friendly delivery style that just worked. She is not a pushy sales person, but let her results do the talking and made it clear she wanted my business. As we surveyed the property and discussed possible options for clean up and renovation, her suggestions were conservative with an eye towards what the market would support. The circumstances around the sale of the property were sensitive and complex (a trust property), and Tracy always maintained professionalism and grace. Further down the road when estimates for work came in, she continued to be a part of the process, and took a very strategic, pragmatic approach to advise how much should be done given the current market and ROI that we were looking for. She has a collaborative, engaging style and brings plenty of great team members to the table, from basic clean up to staging, who were all terrific! What could have been a very daunting and painful process turned out to be a tremendous experience for all involved. Thanks for a job well done!"
"Dear Tracy & Ronda, we want you to know that we know, we couldn't have made it through this whole process without you and all of your hard work. We are hard to please, but you really impressed us. I hope many more of our friends and acquaintances start to look for homes in NELA soon, just so we can recommend you. Thank you (and your whole team - each of them helped with some part of the whole process) so, so much for the successful transactions that will bring us into our dream neighborhood and what will be our dream home! We never thought we could afford to live where and how we will be living, but you all made it possible for us. Thank you again."
"I just wanted to write you to make sure you know how much we appreciated all your help with getting our dream home. I hear all the horror stories about the home buying process, especially in our super competitive real estate market; but we were in good hands the whole time and it was actually a lot of fun! I think it really helped that you knew our target areas so well, which allowed us to weigh out the pros and cons with each potential home. And the fact that you picked up so well on our necessaries and tastes made it so we never wasted time seeing a house we wouldn’t consider buying (although it did make for some tough decisions!). Once we found that perfect home, you guided us through escrow and prepared us for all the steps. Even when things out of our control put our purchase in jeopardy you kept me calm and sane. Living in LA without family is hard, but I really felt like I went through this with a family member that looked out for us and really wanted to see us in a home that we would be happy in. Thanks so much and I will be referring you to anyone who will listen!"
"Selling your house, particularly if you truly love it, is not an easy thing to do. Tracy Do makes the process as seamless and pain-free as possible. She is on top of every detail. Thanks to Tracy, you can rest assured that the house will be in perfect condition when it goes on the market. She will advertise the house so that it reaches every possible buyer, tastefully and with style. She is patient, hardworking, and tactful, but will always give you her honest opinion. And she gets results!"
"Tracy Do is the opposite of the typical real estate agent. She is intelligent, honest, direct. She has great taste and great instincts. She is direct, thoughtful and focused. Tracy priced our house much higher than we thought it could sell for, and it sold over that price the first weekend it was shown. She orchestrated the staging, photography and ensured that our house was seen in several publications, online and print. In fact, our house made it onto The Huffington Post, Curbed and Yahoo thanks to Tracy’s marketing savvy and optimistic pricing. Our escrow went into overtime but Tracy stayed cool and confident that all would work out, and it did. Tracy Do is a rare gem in the world of real estate agents, and we would highly recommend her to anyone buying or selling a house."
- SANDI & BRIAN
"My business partner Zerik told me great things about Tracy and her team for about a year. When we finally had a home to sell in Northeast Los Angeles, it was an obvious choice to work with them. We found Tracy and her team to be very knowledgeable about the neighborhood, professional in every way, great with communications and all-around easy to work with. The team consistently impressed us with their professionalism and attention to detail: from the clear on-boarding process to the thorough post-sale documentation that we've never seen anywhere else. We specifically worked with Chelsea and Tracy, and both were great. They made responding to our feedback and suggestions first priority, and added their expertise to make the best decisions possible for the selling process. We sold our El Sereno property over the asking price, and we're definitely looking forward to having Tracy Do represent us again."
- Shawn Ward, Belle Hampton Properties
"On only our second offer, my wife and I were able to close on a 2 bedroom, 1 bath Bungalow in Crescenta Highlands with the help of our agent, Toni Mayer. Can't say enough good things about our experience with Toni and the Tracy Do Team. From our initial consult with Tracy & Toni, to hitting the pavement with Toni, to all of the administrative support along the way, they were buttoned up and super insightful. It wasn't merely handling the formalities of the transaction, it was providing guidance as far as strategy, submitting offers, and all of the nuances of doing everything possible to close a deal on the right home. This support was priceless in a hyper-competitive market and it was a very valuable learning experience for us as first-time buyers. We would 100% work with them again in the future. But for now, we'll be enjoying our new home!"
- Kev & Sarah
"In short, Eva was a dream broker. She was wonderful to work with, and she even made the process enjoyable (which is saying a lot given it is inherently stressful to purchase a home). As a first-time home buyer, I knew I would have a ton of questions, and Eva was thorough in responding and also empathetic. She was knowledgeable not only about the local markets, but she also had insight about potential approaches to renovations and other scenarios to consider beyond the purchase itself. She knew the best way to communicate with the seller's broker so that we were in an optimal position to bid and then was kind and persistent throughout escrow. Eva was/is kind, fun, and refreshingly honest. I'd definitely work with her again and will easily recommend her to friends."