"Using Tracy's team was the best choice. They are a very professional group. I highly recommend them in our area as they are experts in that market. They had the property sold quickly, their photography was excellent and their follow up was on point. The paper work was smooth. I wish all my real estate transactions went this smoothly!"
"Tracy and Elias were the perfect agents for us. They exuded integrity, class, patience, ease, knowledge, and warmth. They made a very uncomfortable situation easy and even fun. I am more than grateful that we chose them to help us sell our home. We were more than a little nervous about selling our beloved family home that we had owned for 15 years and had raised a family in. It was such an emotional process and it was important for us to do it with the right person because this was our one and only asset. We didn't want to think later that we should have chosen someone else to guide us. Tracy and Elias showed up late one night when we had an empty house and were still in stages of cleaning and repairs. They made us feel very relaxed and positive about our home and what we could sell it for. They gave us a very long fix it list which included more things than we had assumed we would have to fix, but I'm so glad they did because it kept us on task and we went to work and got the house looking better than it ever had. That old cliche about not wanting to sell your house once you get it ready to sell was so true because with the repairs made and the beautiful staging, our house looked amazing. We were able to sell it for what we had hoped to sell it for and for what other had told us we couldn't get. My husband and I are separated and part of the reason the selling of the house was so important is because this was the last stage of dividing assets. Elias was so graceful at navigating through all our issues, communication and needs. I spoke to him several times a day sometimes and he was always responsive and attentive and never made me feel as if I was disturbing him. The team at the office was always helpful and efficient as well. I am so grateful that I found Tracy and Elias and so happy with how the sale of our home turned out. It's hard enough to close a chapter of your life and sell something that was so important to you and your family. If you have a team working for you, to get you the best price, it feels so much better. I felt they had so much integrity too. They helped us without feeling like we were cheating the buyers. It felt good for both sides in the end and that was important to me."
"The entire Tracy Do team exceeded our expectations on the simultaneous sale of our existing home and purchase of our new home. We were fortunate enough to work with Mindy Rae, who is among the most talented and knowledgeable in the industry. On the selling side, her design sensibility and precision efficiently elevated our house to a new level of marketability, which made the sale a breeze. On the buyer side, she skillfully negotiated a somewhat complicated transaction, maintaining her focus and objectives throughout. The entire team supported Mindy by sending organized emails and with responsiveness and thoughtfulness throughout the entire process. We wholeheartedly recommend the Tracy Do Team and wouldn't consider another real estate transaction without their representation."
- Sarah and Allen
"We've been living in our new house for a couple of weeks now and are thrilled to be settling into our home. We want you to know what a positive experience we had with Mindy as our agent. In time of stress, she was calm. In times of uncertainty, she always was available to help us figure out the best course of action. It was obvious that she has our best interest at heart and was being wholly honest with her guidance throughout the process. And in the end, we ended up in the house that is truly the perfect fit for us. Mindy saw it before it hit market and made sure that we were the first ones in the door. We are fully aware that we would likely have never gotten this house if it went to market. We truly could go on for ages about how much we love Mindy. We just want you to know what a fantastic experience we had working with her and want to make sure that her incredible work gets noticed. We're so very grateful for Mindy and for the rest of your team that helped with this process."
- Daniel and Shelby
"From the first meeting with Tracy, she displayed a calm confidence combined with a fact-based friendly delivery style that just worked. She is not a pushy sales person, but let her results do the talking and made it clear she wanted my business. As we surveyed the property and discussed possible options for clean up and renovation, her suggestions were conservative with an eye towards what the market would support. The circumstances around the sale of the property were sensitive and complex (a trust property), and Tracy always maintained professionalism and grace. Further down the road when estimates for work came in, she continued to be a part of the process, and took a very strategic, pragmatic approach to advise how much should be done given the current market and ROI that we were looking for. She has a collaborative, engaging style and brings plenty of great team members to the table, from basic clean up to staging, who were all terrific! What could have been a very daunting and painful process turned out to be a tremendous experience for all involved. Thanks for a job well done!"
"Dear Tracy & Ronda, we want you to know that we know, we couldn't have made it through this whole process without you and all of your hard work. We are hard to please, but you really impressed us. I hope many more of our friends and acquaintances start to look for homes in NELA soon, just so we can recommend you. Thank you (and your whole team - each of them helped with some part of the whole process) so, so much for the successful transactions that will bring us into our dream neighborhood and what will be our dream home! We never thought we could afford to live where and how we will be living, but you all made it possible for us. Thank you again."
"I just wanted to write you to make sure you know how much we appreciated all your help with getting our dream home. I hear all the horror stories about the home buying process, especially in our super competitive real estate market; but we were in good hands the whole time and it was actually a lot of fun! I think it really helped that you knew our target areas so well, which allowed us to weigh out the pros and cons with each potential home. And the fact that you picked up so well on our necessaries and tastes made it so we never wasted time seeing a house we wouldn’t consider buying (although it did make for some tough decisions!). Once we found that perfect home, you guided us through escrow and prepared us for all the steps. Even when things out of our control put our purchase in jeopardy you kept me calm and sane. Living in LA without family is hard, but I really felt like I went through this with a family member that looked out for us and really wanted to see us in a home that we would be happy in. Thanks so much and I will be referring you to anyone who will listen!"
"Selling your house, particularly if you truly love it, is not an easy thing to do. Tracy Do makes the process as seamless and pain-free as possible. She is on top of every detail. Thanks to Tracy, you can rest assured that the house will be in perfect condition when it goes on the market. She will advertise the house so that it reaches every possible buyer, tastefully and with style. She is patient, hardworking, and tactful, but will always give you her honest opinion. And she gets results!"
"Tracy Do is the opposite of the typical real estate agent. She is intelligent, honest, direct. She has great taste and great instincts. She is direct, thoughtful and focused. Tracy priced our house much higher than we thought it could sell for, and it sold over that price the first weekend it was shown. She orchestrated the staging, photography and ensured that our house was seen in several publications, online and print. In fact, our house made it onto The Huffington Post, Curbed and Yahoo thanks to Tracy’s marketing savvy and optimistic pricing. Our escrow went into overtime but Tracy stayed cool and confident that all would work out, and it did. Tracy Do is a rare gem in the world of real estate agents, and we would highly recommend her to anyone buying or selling a house."
- SANDI & BRIAN
"My business partner Zerik told me great things about Tracy and her team for about a year. When we finally had a home to sell in Northeast Los Angeles, it was an obvious choice to work with them. We found Tracy and her team to be very knowledgeable about the neighborhood, professional in every way, great with communications and all-around easy to work with. The team consistently impressed us with their professionalism and attention to detail: from the clear on-boarding process to the thorough post-sale documentation that we've never seen anywhere else. We specifically worked with Chelsea and Tracy, and both were great. They made responding to our feedback and suggestions first priority, and added their expertise to make the best decisions possible for the selling process. We sold our El Sereno property over the asking price, and we're definitely looking forward to having Tracy Do represent us again."
- Shawn Ward, Belle Hampton Properties
"On only our second offer, my wife and I were able to close on a 2 bedroom, 1 bath Bungalow in Crescenta Highlands with the help of our agent, Toni Mayer. Can't say enough good things about our experience with Toni and the Tracy Do Team. From our initial consult with Tracy & Toni, to hitting the pavement with Toni, to all of the administrative support along the way, they were buttoned up and super insightful. It wasn't merely handling the formalities of the transaction, it was providing guidance as far as strategy, submitting offers, and all of the nuances of doing everything possible to close a deal on the right home. This support was priceless in a hyper-competitive market and it was a very valuable learning experience for us as first-time buyers. We would 100% work with them again in the future. But for now, we'll be enjoying our new home!"
- Kev & Sarah
"In short, Eva was a dream broker. She was wonderful to work with, and she even made the process enjoyable (which is saying a lot given it is inherently stressful to purchase a home). As a first-time home buyer, I knew I would have a ton of questions, and Eva was thorough in responding and also empathetic. She was knowledgeable not only about the local markets, but she also had insight about potential approaches to renovations and other scenarios to consider beyond the purchase itself. She knew the best way to communicate with the seller's broker so that we were in an optimal position to bid and then was kind and persistent throughout escrow. Eva was/is kind, fun, and refreshingly honest. I'd definitely work with her again and will easily recommend her to friends."